Privacy policy

Privacy policy

This Privacy Policy explains how Hyperluminal Limited (“we”, “us”, “our”) collects, uses and protects your personal data when you use our website at musetributeband.com.

Data controller

Hyperluminal Limited
The Ivy House
1 Folly Lane
Petersfield
Hampshire
GU31 4AU

Contact email for privacy requests: hello@musetributeband.com

Information we collect

  • Your name, email address, phone number and any other information you provide via the contact form.
  • Additional information provided during further communications, including event details, venue information, booking requirements and related administration.
  • Anonymous analytics data to review and improve website performance.
  • Tracking cookies from third parties such as YouTube embeds, social media feeds and Google Fonts. See our Cookie Policy for details.

How we use your information

  • Responding to enquiries and providing information about MUS3.
  • Discussing bookings, availability, performances and related administration.
  • Managing event communications with venues, promoters, festivals, theatres and other bookers.
  • Internal analysis to improve our website, marketing and services.
  • Complying with legal obligations.

Data sharing

We may share your data with third parties such as band members, venues, promoters, booking agents, suppliers or event organisers, but only where necessary to respond to your enquiry, manage a booking or deliver a performance.

Data retention

We retain personal data only for as long as necessary for the purpose it was collected. Where information relates to bookings, invoices or financial records, we may retain it for up to seven years to comply with accounting, tax and auditing requirements. After this period, data will be securely deleted where it is no longer required.

Security and storage

We are committed to keeping your personal data secure. Measures we use include:

  • SSL/TLS encryption for website communication.
  • Secure cloud providers for business administration and communication.
  • Regular website and system backups stored securely.
  • Device-level encryption and password protection on business devices.

While we take appropriate steps to safeguard your data, no system can be completely secure.

International data transfers

Some third-party services, such as cloud storage, analytics, email, video or social media providers, may store or process your personal data outside the UK. We only use providers with appropriate safeguards in line with UK GDPR requirements.

Your rights

You have the right to request access to your personal data, request corrections, object to certain processing, or ask for deletion where appropriate.

To exercise your rights, please contact us at hello@musetributeband.com. We will respond promptly.

If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve it. You also have the right to make a complaint to the Information Commissioner's Office (ICO). Information on how to do this is available at ico.org.uk.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Effective date: 25 June 2026